Returns & Exchanges

At ChloBo UK, we want you to love your handcrafted jewelry, but if you are not completely satisfied, you can return your items within 14 days of receipt for a full refund or exchange. Please ensure all pieces are returned in their original condition and packaging to qualify for a return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Jewelry

Place the items securely in their original ChloBo branded pouches and boxes, ensuring the package is well-sealed for transit.

3

Label and Post

Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated courier point.

4

Refund Processing

Once our quality control team receives and inspects your return, we will process your refund or exchange within 5-7 working days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing